Help
Returns & exchanges
Every piece is printed for you, so our policy focuses on making things right when something goes wrong.
Last updated October 2026
Misprinted, damaged or defective
If your order arrives misprinted, damaged in transit, or with a manufacturing defect, email us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or issue a full refund — your choice. You won't need to send the item back.
Wrong size or changed your mind
Because items are printed to order, we can't accept returns for size or preference. Please check the size guide before ordering — measurements are listed on each product page. If you're unsure between two sizes, contact us before you order and we'll help.
Lost packages
If tracking shows no movement for 10 business days, or a package is marked delivered but never arrived, contact us and we'll work with the carrier and our fulfillment partner to resolve it.
Cancellations
Orders can be cancelled within a few hours of purchase, before they enter production. Contact us right away with your order number.
Refunds
Approved refunds go back to your original payment method through PayPal. Depending on your bank it can take 3–10 business days to appear.
Contact
Email [support email address] or use our contact form.
